Product Details

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What are the mattress dimensions and weights?
To check the size, weight, and shipping dimensions of your mattress, refer to the Dimensions & Weight section near the bottom of the mattress product p...
Thu, 12 Aug, 2021 at 3:03 PM
Do your products have any off-gassing?
Most customers experience no off-gassing — the faint odour that can occur following the unboxing of a new mattress or pillow. However, a small percentage o...
Mon, 16 Aug, 2021 at 10:04 AM
If my mattress is too firm or too soft, will you ship me a free topper?
Novosbed orders Yes. The free Comfort+ kit is available to order after you've slept on your mattress for 30 nights. It comes in either a softening or...
Mon, 5 Jul, 2021 at 12:50 PM
I'm a warm sleeper. How can I stay cool?
We've designed our mattresses with your comfort and cooling in mind. But if you tend to be a warm sleeper, here's what you can do to reduce the ...
Thu, 16 Sep, 2021 at 2:38 PM
My mattress became firmer the day after I unboxed it. Is this normal?
Yes, this is common to all compressed mattresses. The foam layers need about 24–48 hours to fully expand and settle, during which the mattress will gradual...
Mon, 5 Jul, 2021 at 1:00 PM
What materials are used in your mattresses?
Our mattresses are built with materials specifically for the needs and comfort preferences of Canadian sleepers. To learn more about the materials used in ...
Thu, 25 Nov, 2021 at 2:24 PM
What is the weight limit of the mattress?
Brand Per Person Total (2 People) Douglas, Juno, Logan & Cove, Brunswick, Recore, Apollo, Cherry 250 lbs 500 lbs Novosbed 300 lbs 600 lbs Th...
Mon, 5 Jul, 2021 at 1:06 PM
What does split-king mean?
A split-king is two twin XL mattresses pushed together to form a king-size bed. Couples might prefer a split-king setup if they: Have different mattress...
Thu, 8 Jul, 2021 at 6:56 AM
How firm is the mattress?
Apollo is a medium-firm mattress. This innovative hybrid mattress is perfect for side and back sleepers who want proper spinal alignment all night long. B...
Wed, 17 Nov, 2021 at 3:19 PM